Our Policies

    Our policies reflect our dedication to responsible and ethical business practices.

    Stay up-to-date on our policies, procedures, and statements.

    Since our founding in 1946, we’ve developed standards that reinforce and guide our commitment to always doing the right thing as we fulfill our mission around the world. Click below for detail.


    At Kelly, we strive to make our Web sites accessible to all people in order to meet our values of diversity and inclusiveness. As part of meeting this objective, this site includes the following accessibility features:

    • Conformance to XHTML 1.0 transitional standards
    • CSS is used for presentational formatting
    • A sitemap is included
    • Text sizes may be defined by the user

    We will continually work to improve the accessibility standards of all our websites. For more information, please visit the W3C Web Accessibility Initiative (WAI)

    Kelly is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need an accommodations or assistance with any part of the employment process, please call 866.KELLY4U or visit your local branch office.

    AI Ethics Principles

    To read the AI Ethics Principles, please select your language of choice.

    Code of Conduct

    Kelly has adopted a Code of Business Conduct and Ethics (the Code) in support of achieving the Company’s Vision, Mission and Shared Values. We share a collective responsibility to conduct ourselves in a legal and ethical manner and to comply with both the letter and the spirit of this Code.

    To read the Code of Business Conduct and Ethics, please visit our Investor Relations portal and select your language of choice.

    Cookie Policy

    Cookie Policy for Kelly Services, Inc. and its subsidiaries (“Kelly Services” or “Kelly)

    Revision date: May 2018 

    Kelly Services Website Cookie Usage 

    Many Kelly websites use “cookies” to help personalize the online experience. A cookie is a piece of data stored on the user’s computer or mobile device. Cookies allow us, among other things, to store your preferences and settings, enable you to sign-in, and analyze how our websites and services are performing. They allow us to identify those devices when they return to a site, in order to provide you with a more seamless experience, facilitating your use of Kelly’s websites, and/or to aid Kelly in improving the user experience. You can set your browser to notify you before you receive a cookie, giving you the option of whether to accept it. You can also set your browser to turn off cookies. If you do so, areas of some sites may not function properly. 

    Types of Cookies Used 

    Essential Cookies

    These are cookies that are strictly necessary to provide you with services available through Kelly’s sites and to use some of its features, and they cannot be switched off in Kelly’s systems. These cookies may gather certain pieces of information, such as Internet protocol (IP) address, browser type, Internet Service Provider (ISP), and browser setting information. This information is not stored after you end your session. 

    You can set your browser to block or alert you about these cookies, but some parts of the site will not work if they are blocked. 

    Performance Cookies

    These cookies allow us to measure and understand how our sites are used by visitors by identifying which pages are the most and least popular and where we can improve the performance of our site.  

    All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site and will not be able to monitor its performance.

    Functionality Cookies

    These are cookies that are placed on your machine in response to a specific activity or request by you, such as logging in to areas of the site, in order to ensure the site provides you with the experience you have requested. These cookies may be persistent, meaning they will continue to function when you’ve started a new session, so that you don’t have to log-in repeatedly. These cookies also enable Kelly to track and target the interests of our users to enhance the experience on the site. 

    These cookies may also collect the user’s location-based information for the purposes of matching the user job search criteria on our career site. This information is only shared with the mapping provider for the sole purpose of providing the user with the location-based job search Service. The user may turn off any geo-locating tracking at the device level. By turning off the location tracking, any geographically based services on our Career Site will no longer be available to you. 

    Third-Party Cookies

    Kelly Services and our partners use cookies or similar technologies to analyze trends, administer this site, track users’ movements around this site, and to gather information about our user base as a whole. Third-party cookies are also used to provide certain information from partner websites at the request of the user. 

    Our partners and service providers may use session cookies to anonymously track page interactions, which improves your site experience. Our third-party partners employ images and scripts that help them better manage content on our site. 

    Third Parties, with whom we partner to provide certain features on our sites or to display advertising based upon your Web browsing activity, use Flash cookies to collect and store information. Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored. Cookie management tools provided by your browser will not remove Flash cookies. You can learn how to manage privacy and storage settings for Flash cookies, as described under the heading “How can I control cookies?” below. 

    Our third-party partners do not tie the information gathered to our user’s personally identifiable information. 

    Users can control the use of the third-party cookies as follows: 

    LinkedIn: If a user logs into a Kelly site through a LinkedIn profile, or chooses to apply to a job posting via a LinkedIn profile, LinkedIn will use a third-party cookie on the Career Site. LinkedIn’s policies are governed by a wholly separate privacy policy and questions related to LinkedIn’s policies should be directed to that entity. By using LinkedIn to log in to or provide information to our sites, you are consenting to the third-party cookie on the site. 

    Dropbox: If a user selects to upload any documents via a Dropbox account, Dropbox will use a third-party cookie on our site. Dropbox policies are governed by a wholly separate privacy policy and questions related to Dropbox’s policies should be directed to that entity. By using Dropbox to provide information to our site, you are consenting to the third-party cookie on the Career Site. 

    Google Drive: If a user selects to upload any documents via a Google Drive account, Google Drive will use a third-party cookie on the site. Google Drive policies are governed by a wholly separate privacy policy and questions related to Google Drive’s policies should be directed to that entity. By using Google Drive to provide information to the site, you are consenting to the third-party cookie on the Career Site. 

    Google Maps: Our sites provide geographical information for job applications. You can deny the use of this permission by declining the browser prompt to access your location information. By declining consent to the Google Maps cookie, certain features such as job distance, will be unavailable. 

    Kelly’s sites also uses a third-party tracking service called Google Analytics that uses cookies to track non-personally identifiable information about visitors to our sites in the aggregate (browser version, geographic region, click path, and bounce rates) to improve the end user experience. 

    Note:  For links to non-Kelly organizations, Kelly Services is not responsible for the privacy practices or the content of such websites. We recommend you review the terms and conditions of use and privacy policies in place on such websites. 

    Declining Cookies 

    If you decline consent to cookies, you may still use our sites, but your ability to use some areas of the sites, will be limited. For example, you cannot receive job recommendations on the sites based on your browsing activity and the sites will not be able to personalize your experience. You will still be able to apply for jobs through our job application forms, log in to sites using LinkedIn, join the Talent Community, or subscribe to Similar Job Alerts

    How can I control cookies? 

    On portions of Kelly’s Career Page, Personalization and Performance cookies can be controlled by checking or unchecking your consent. 

    Additionally, you are able to control cookies from your browser-level settings. Each browser typically allows a user to enable, disable, block, allow, or remove cookies by visiting the settings, tools, or preferences tab that can be located within the browser itself. For additional questions regarding any specific browser, please contact your browser support directly.

    Corporate Sustainability

    Our Corporate Sustainability Policy Statement reinforces our commitment to advocate on behalf of the global workforce, improve our workplaces, contribute to the communities we serve, and ensure that our actions are socially, ethically, and environmentally responsible. Select your language of choice to read the Policy Statement.

    Revision date: August-September 2022

    Equal Employment Opportunity

    It is the policy of Kelly Services to provide equal employment opportunity in recruitment, selection, training, compensation, promotion, job transfer, and assignments and to ensure that employment decisions are based only on valid job requirements. These opportunities and other conditions of employment are extended to qualified applicants and employees regardless of an individual’s race, color, sex, pregnancy, age, religion, national origin, genetics, sexual orientation, gender identity/expression, disability, veteran and military status, and/or other protected categories under applicable laws and further, to take affirmative action to employ and advance in employment qualified minorities, women, individuals with disabilities, and protected veterans. Kelly Services has an audit and reporting system to allow for effective measurement of its affirmative action activities.

    It is also the policy of Kelly Services to make reasonable accommodations for qualified persons with disabilities, including disabled veterans, in appropriate circumstances, and to extend employment opportunities to such persons.

    Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion, or discrimination because they have engaged or may engage in filing a complaint, opposing a legally protected act regarding equal opportunity in employment, or assisting/participating in an investigation or related State/Federal proceeding under applicable laws.

    Kelly’s Chief Human Resources Officer is designated as the Equal Employment policy officer for the Company.

    [1] The term protected Veterans, as applicable in this policy, includes disabled veterans, recently separated veterans, active duty or wartime campaign badge veterans, Armed Forces service medal veterans, pre-Jobs for Veteran’s Act (JVA) veterans, as defined by the Veterans’ Readjustment Assistance Act (VEVRAA).

    [2] Including Section 503 of the Rehabilitation Act, the affirmative action provisions of VEVRAA, and Executive Order 11246

    Health & Safety

    It is the policy of Kelly Services, Inc. to promote workplace health and safety. Our vision to provide the world’s best workforce solutions requires us to pursue continuous improvement toward Absolute Zero – zero on-the-job accidents, zero on-the-job injuries, and zero on-the-job illnesses. 

    Select your language of choice to read our full Health & Safety Policy Statement.

    Revision date: August 2017

    Human Trafficking and Slavery

    Kelly has a zero-tolerance policy prohibiting trafficking in persons. Select your language of choice to read the Policy Statement.

    Revision date: August 2018

    Human Rights

    This policy and all our working and labor practices are aligned with global initiatives such as the ILO Convention and the UN Guiding Principles on Business and Human Rights. Kelly is a signatory of the United Nations Global Compact and adheres to its principles, including those specifically relating to human rights and labor. 

    To read the Human Rights Policy, please select your language of choice.

    Revision date: August 2022

    Legal Attachments

    Please read our Legal Attachments.


    The following information discloses our privacy principles in addition to our practices for gathering, storing, and using your personal information. We encourage you to review this information so that you may understand and consent to how we may collect, use, and share your personal information. Unless you provide sufficient personal information, we may be unable to properly assist you with your workforce solutions or employment requirements.

    To read the Privacy Statement, please select your language of choice to view the Statement.

    Revision date: March 2023

    Terms of Service

    These terms and conditions govern the services provided by Kelly Services, Inc.

    UK Modern Slavery Transparency Act Statement