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Project & Program Solutions

Get critical projects done by experts who own the result.

Kelly delivers project and program work against defined scope, timelines, and outcomes, with specialized teams and delivery models that flex as the work changes.

Proven expertise. Greater ownership. Measurable impact.

Kelly brings specialized talent and industry expertise together with delivery oversight and flexible delivery solutions to help organizations move critical work forward. From a defined project with specific deliverables to an ongoing program or outsourced business function, we build solutions around the work you need to accomplish and the impact you need to make.

More ways to get mission-critical work done.

To meet your unique goals, you need the right expertise and the right delivery model. The best fit depends on where you are in the work, the capabilities you have in-house, and how much delivery responsibility you want a partner to take on. Drawing on deep industry insight, Kelly can meet you at different points in the project or program lifecycle with a solution aligned to your needs.

We'll help you find the right approach for the results you need.

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Project expertise. Program scale. Results.

Proven expertise and scale to deliver on your most critical priorities.

$ 5 B
revenue
in 2025
40 %
of Kelly business is
project and program solutions
80
years of workforce
solutions experience

Project delivery

Project delivery brings together specialized expertise and resources to execute a defined scope of work with specific objectives, timelines, and deliverables.

With Kelly, you can access specialized teams and flexible delivery models built around the work you need to accomplish, including outcome-based solutions designed around defined objectives and deliverables.

We bring together the right expertise, resources, and delivery support to help you execute critical projects, add capabilities where you need them, and stay focused on outcomes.

Talk to an expert in your field

Business process outsourcing

Business process outsourcing (BPO) transfers responsibility for a defined business process or function to an external partner with the expertise, people, and resources to manage it.

Kelly outcome-based BPO solutions go beyond providing talent. We take responsibility for the work, bringing together the people, expertise, processes, and operational management needed to deliver against your business goals. From project and administrative support to contact centers, manufacturing and logistics, our solutions can help you scale operations, improve productivity, and keep your teams focused on what matters most.

Explore Kelly BPO solutions

Program delivery

Program delivery provides ongoing management, specialized expertise, and coordinated resources for work that requires sustained execution over time.

When your priorities extend beyond a single project, Kelly can help you build the teams, expertise, and delivery structure to keep work moving. Our flexible program delivery models can provide ongoing coordination and oversight, adapt resources as needs evolve, and help you maintain momentum toward your business objectives.

Talk to an expert about your program

Functional service provider (FSP)

A functional service provider (FSP) provides dedicated expertise and resources for specific functions or activities within a life sciences organization. 

The Kelly FSP model gives you access to specialized expertise for ongoing business needs while keeping your team in control. Our professionals work within your infrastructure, systems, and processes as an embedded extension of your team, giving you the flexibility to add capabilities and scale resources while retaining responsibility for the overall process and final work product.

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Specialized expertise for your projects.

Your projects require experts who understand your industry, your challenges, and the work ahead. Kelly brings together specialized businesses with decades of expertise across the industries and disciplines we serve, connecting you with the project capabilities, delivery models, and experts you need to move your work forward, all within the Kelly family of companies.

Technology

Turn complex tech priorities into delivered solutions.

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Engineering

Move engineering projects from concept to completion with specialized expertise.

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Digital Infrastructure

Power the infrastructure you're building for an increasingly connected world.

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Life Sciences

Advance critical products and therapies with the right scientific expertise at every stage.

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Government

Keep mission-critical work moving in complicated government environments.

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Professional & Industrial

Keep essential operations and project work on track without adding permanent infrastructure.

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Trusted to help deliver work that matters.. - to be removed if business cant share logos

From Fortune 50 companies to startups shaping what’s next, organizations across industries rely on Kelly companies to help deliver critical projects, programs, and business priorities.

OMNIA Partners

OMNIA Partners

OMNIA Partners

Insights for your next workforce decision.

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Let’s solve your workforce challenges.

Hard-to-fill roles, shifting demand, a program that needs fixing. Tell us what you're up against. We bring the industry expertise to turn it into results for your business.

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Frequently asked questions.

What are project and program solutions?

Project and program solutions help organizations get critical work done through specialized expertise and delivery models built around the work to be accomplished, versus bringing on talent that needs to be managed by your organization. They can range from executing a defined project to coordinating an ongoing program, embedding specialized expertise, or outsourcing responsibility for a business process or function.

Kelly brings together specialized businesses, industry expertise, and flexible delivery models to build outcome-based solutions around your objectives, desired level of control, and the results you need to achieve.

What is the difference between project delivery and program delivery?

Project delivery focuses on executing a defined scope of work with specific objectives, timelines, and deliverables, while program delivery coordinates ongoing or interconnected work toward broader business objectives. A project typically has a defined beginning and end. A program may encompass multiple projects, workstreams, teams, or evolving priorities that need to be managed together over time.

Program delivery can include governance and oversight, resource coordination, management of dependencies and risks, performance tracking, and ongoing alignment across workstreams. The right approach also depends on how much delivery responsibility you want to retain versus place with a solutions partner. Kelly can provide specialized expertise for a defined project or take on greater coordination and management across an ongoing program, depending on your needs.

When should a company use project delivery services instead of traditional staffing?

Project delivery services can be a strong fit when you need to complete a defined body of work with specific objectives, timelines, and deliverables, rather than simply add talent to an existing team. Traditional staffing provides professionals who work within your team and management structure, while project-based solutions can align specialized expertise, resources, and delivery support around the work to be accomplished.

Consider the expertise and capacity you have in-house, how quickly the work needs to be completed, and the level of delivery responsibility you want to retain. If you need a partner to take on greater responsibility for execution and defined results, a project delivery solution may be a better fit than adding a temporary resource for your team to manage.

Kelly offers both staffing and project delivery solutions, giving you the flexibility to choose the model that fits your objectives, internal capabilities, and desired level of delivery responsibility.

How do I choose the right project or program delivery solution?

The right project or program delivery solution depends on the work you need to accomplish, the expertise and resources you have in-house, the duration and complexity of the work, and how much delivery responsibility you want a partner to take on. A defined initiative with specific deliverables may be best suited to project delivery, while ongoing or interconnected work may require program delivery and greater coordination across teams, resources, and workstreams.

Other models can address different needs. An FSP can embed specialized expertise within your organization while you retain greater control of the work, while BPO can shift responsibility for a defined business process or function to an external partner.

Kelly can help you determine the right delivery model and level of support based on your objectives, internal capabilities, and desired results.

What is business process outsourcing (BPO)?

Business process outsourcing (BPO) is a delivery model in which an organization transfers responsibility for a defined business process or function to an external solutions provider. It can be a strong fit when you want a partner to manage the people, processes, technology, and day-to-day operations required to deliver defined results, allowing your internal teams to focus on core business priorities.

Explore Kelly business process outsourcing solutions.

What is a functional service provider (FSP)?

A functional service provider (FSP) provides specialized expertise and resources within the life sciences industry for specific functions or activities while allowing the client to retain control of the work, processes, and overall delivery. FSP teams can support clinical operations, clinical data management, biostatistics and statistical programming, medical writing, pharmacovigilance, regulatory affairs, and other specialized functions across the clinical development lifecycle.

An FSP can provide anything from an individual subject matter expert to an entire functional team, with professionals embedded into your existing systems, processes, and workflows. The model can be especially valuable when you need to fill specialized skill gaps, scale resources for a study or program, manage changing demand, or build sustained functional capacity without fully outsourcing the work. VGS specifically describes its model as scalable from one expert to a full functional team.

Through Vita Global Sciences (VGS), a Kelly company, Kelly provides an FSP solutions model that combines life sciences expertise with flexible delivery and ongoing program support while allowing clients to maintain greater control over their work.