Challenges
Hiring Volume: 5,000-7,500 hires annually
Geography: United States
Roles: Business Lines: Medicare, Medicaid, Pharmacy, Commercial
Specialized roles: Nurses (RNs), Nurse Practitioners (NPs), Dental, Licensed Social Workers, Audiology, Case Managers, Claims Benefit Analysis.
Specific Challenges:
- Hiring volatility with on-demand hiring needs; both class-based and bespoke hires
- Changes in government regulations and evolving healthcare laws; federal and state
- Aggressive turn-around times on clinical hiring in new, emerging markets; under 30 days from req creation to hire
- State regulations drive rapid implementation timelines and skills requirements
- Salary pressure in high demand areas for clinical talent
Approach
Solution Type: Enterprise
Delivery Model: End-to-end
Highlighted Strategies:
- Best-in-class Candidate and Hiring Manager Experience:
- Application of Sevenstep’s proprietary clinical high-volume playbook and processes
- Evolving Best Practices Documentation:
- Updated strategy guides to harness lessons learned from each new hiring ramp-up
- Advanced Team Segmentation:
- Alignment with specific hiring verticals, career levels and job profiles
- Interviewing Optimization:
- Master database of behavioral questions to help ensure quality of submitted candidates
- In-depth Clinical Recruitment Training:
- Custom learning sessions to quickly acclimate new team members
- Specialty Programs:
- Veteran hiring and diversity recruiting
Results
- Average hiring manager satisfaction – 96%
- Average submit-to-offer ratio – 4:1
- Average interview-to-offer ratio – 2:1
- Average time-to-fill – 49.5 days
- Requisition aging average – 14% (2020)
- Exceeded veteran hiring goals with record volumes of both submittals and hires
- Contract renewal – 4th generation active RPO client
Looking to solve complex talent challenges? Contact KellyOCG® to learn how our outsourcing and advisory solutions can help your organization build a stronger, more agile workforce.
This content was originally published by Sevenstep. Kelly® acquired Motion Recruitment Partners, including its talent acquisition brand Sevenstep, and integrated Sevenstep within its KellyOCG® business.
Sevenstep® is a registered trademark of Kelly Services, Inc. in the United States. All other uses are under common law trademark rights.
