Kelly Recognized as a U.S. Contingent Staffing Leader and a Major Contender by Everest Group

Kelly Recognized as a U.S. Contingent Staffing Leader and a Major Contender by Everest Group

Recognition reflects strength in Professional & Industrial, Engineering, Technology specialties

TROY, Mich. (Sept. 7, 2022) – Kelly, a global specialty talent solutions provider, has been named a Leader on Everest Group’s U.S. Business & Professional and Engineering Contingent Staffing Services PEAK Matrix® Assessment, as well as a Major Contender on Everest Group’s U.S. IT Contingent Staffing Services PEAK Matrix®. Among the 27 engineering and business and professional staffing providers assessed by Everest Group, Kelly earned the highest marks for vision and capability, which are measured by its ability to deliver services successfully.

The PEAK Matrix provides an objective, data-driven assessment of U.S. contingent workforce providers based on their market impact, vision, and capability. Providers are assessed in seven categories: market adoption, portfolio mix, value delivered, scope of services, innovation and investments, delivery footprint, and vision and strategy. They are ranked as Leaders, Major Contenders, or Aspirants. Everest Group noted several areas of strength for Kelly:

  • Kelly has adopted a specialist approach to strengthen its sourcing capabilities and it exhibits strong contingent staffing expertise within its Professional & Industrial, Engineering, and Technology businesses.

  • Kelly has curated proprietary and third-party technologies as well as analytics solutions to enhance its services, including: applications for identifying, sourcing, and engaging diverse talent; a partnership with TalentNeuron and its cloud-based analytics platform to make data-driven decisions and provide insights to clients; a pilot for a self-service order fulfillment app.

  • Kelly provides learning and upskilling services, including: the Kelly Certification Institute, a virtual training and certification solution for science, clinical and industrial talent; the Kelly Learning Center, which offers courses to develop computer, office and soft skills.

  • Kelly has developed business process outsourcing (BPO) capabilities in lab management, field services, CADD services, engineering, office/clerical, and manufacturing.

“Kelly's commendable market success in the U.S. business and professionals contingent staffing industry for the year 2021-22 is backed by its robust capabilities to deliver solutions across a wide range of professional and administrative functions,” Priyanka Mitra, practice director at Everest Group, said. “Kelly's continued focus on technology and analytics and DE&I programs, its offshore delivery potential, and its strong capabilities in delivering business process outsourcing solutions have solidified its position as a Leader on Everest Group's U.S. Business & Professionals Contingent Staffing Services PEAK Matrix Assessment 2022.”

“This recognition highlights that our investments in technology, DE&I, and outcome based services, coupled with decades of staffing expertise, allow us to deliver exceptional workforce solutions,” Tim Dupree, president of Kelly Professional & Industrial, said. “At a time when the ability to attract and retain workers is the top driver for business success, we are providing tailored talent solutions at scale for clients in manufacturing, retail, finance, energy and more.”

“Kelly Engineering’s robust delivery capabilities across staff augmentation and managed services solutions, spanning engineering and technical domains, has allowed it to create a strong impact in the U.S. engineering contingent staffing market. Its continued keen focus on providing a diverse range of engineering certifications and trainings, along with its significant presence across all major industries, have positioned it as a Leader on Everest Group's U.S. Engineering Contingent Staffing Services PEAK Matrix Assessment 2022," Mitra said.

“Kelly Technology’s strong vision and strategy to strengthen its portfolio in the IT contingent staffing domain is evident from its recent innovations and investments,” Mitra added. “The company’s continued investments in technology and analytics, its industry-leading DE&I program, and its capability to deliver workforce solutions across the breadth of IT skills have contributed to its position as a Major Contender on Everest Group's U.S. IT Contingent Staffing Services PEAK Matrix Assessment 2022.”

“Everest Group’s recognition of our expertise in sourcing engineering and IT talent is a testament to our relentless drive to become the premier client and candidate destination in these segments,” Hugo Malan, president of Kelly Science, Engineering, Technology & Telecom, said. “Our focus on hiring and developing a specialized team of talent experts, combined with targeted investments in leading-edge technology capabilities to optimize service delivery to clients, position Kelly among the strongest service providers in the industry.”