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Article
9 min read | May 7, 2026

Delivering on the demands of the patient support contact center

Kelly VP of Operations, Josh Gadberry discusses how pharmaceutical companies can close the contact center capacity gap driven by the growing demands of... Read More
Article
13 min read | May 5, 2026

8 Vendor Management Best Practices for Your External Workforce Program

Managing multiple staffing vendors without a system invites cost surprises, compliance gaps, and missed performance. Here are eight practices that... Read More
Article
12 min read | May 5, 2026

What Is a Vendor Management System and How Can It Improve Your Business?

A vendor management system gives organizations visibility, cost control, and compliance over their external workforce. Here's what a VMS does and how to... Read More
Article
14 min read | May 4, 2026

The AI Tax Is Real: How Token Costs Are Blowing Up Enterprise Budgets

AI tokens are the hidden cost engine behind every AI tool your organization uses. Here's how pricing works, what it's actually costing companies, and how... Read More
Article
27 min read | May 4, 2026

Need to Know Briefing | May 4: Your AI Tools Are Spending Money You Don't Know About

Americans' economic anxiety just hit a 70-year high — while jobless claims reached their lowest since 1969. Plus: 17,000 Spirit workers blindsided... Read More
Article
14 min read | May 2, 2026

Best Interview Questions to Identify Top Talent

How to build interview questions from your role's success metrics, spot strong performers vs. strong interviewers, and avoid common hiring mistakes. Read More

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News & Insights

The leadership disconnect is widening

The Kelly Global Re:work Report reveals a growing divide between how executives and employees see the workplace. Leaders celebrate advances in technology, culture, and opportunity — but many employees feel left behind. They’re uncertain about AI’s impact, skeptical of upskilling efforts, and questioning organizational values. This disconnect weakens trust, engagement, and retention. Closing the gap is now a critical priority — and this report offers actionable insights to help you do it. Get the full report

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