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About the Author

Laura Dewitt is VP of BPO Operations at Kelly, where she helps global organizations build workforce strategies that actually match how their business runs. With more than 24 years in industrial engineering, manufacturing, and operations, she's spent her career translating operational complexity into workforce decisions that hold up under pressure — not just on paper. She's particularly focused on the intersection of outsourcing, service delivery, and long-term workforce planning for organizations managing cyclical or project-based demand.

15 min read | April 1, 2026

Strategy and Workforce Planning: How to Connect Hiring to Business Outcomes

How strategy and workforce planning should tie every hire to measurable business outcomes—revenue, cost, productivity, and risk. Read More