Welcome. We're glad you're here.
Kelly Professional & Industrial™ connects businesses with the people they need, when and where they need them. From flexible staffing to outsourced and outcome-based business solutions, we help companies stay productive and keep growing.
Workforce solutions that move your business forward.
For 80 years, Kelly® has connected people to work that matters and organizations to the talent that powers their business. Today, Kelly Professional & Industrial builds on that experience to help your organization perform at its best through flexible staffing services and scalable outsourced solutions.
Whether you need one skilled operator next week or an entire team for the long term, Kelly Professional & Industrial provides temporary, temporary-to-hire, and direct-hire talent — plus outsourced services — matched to your timeline, industry, and goals.
For specialized projects, our skilled professional solutions (SPS) brings in subject matter experts for the duration of the work. For organizations with more complex workforce needs, business process outsourcing (BPO) manages entire functions — owning the outcomes so your team can focus on what they do best.
Your goals set the bar. Kelly Professional & Industrial is built to meet them.
Areas of workforce expertise.
Kelly Professional & Industrial is the talent partner that businesses count on to keep work moving. From staffing to outsourced solutions, we deliver the right fit, fast. Our workforce solutions include:
Staffing Services | Business Process Outsourcing | Skilled Professional Solutions
Meet the people behind Kelly Professional & Industrial.
At Kelly Professional & Industrial, our culture is built around people: understanding what organizations need, recognizing the strengths individuals bring, and creating connections that help both thrive. With decades of workforce expertise and a commitment to doing what’s right for our customers and talent, we bring a thoughtful, flexible approach to every partnership — and work hard to deliver results that make a difference.
Keilon Ratliff
President, Staffing, BPO & RPO
Keilon Ratliff leads at the intersection of strategy, inclusion, and enterprise growth. As President of Staffing, BPO & RPO Solutions, Keilon is responsible for Kelly’s largest and most complex client partnerships – multi-region accounts that demand high-level coordination, long-term vision and operational results.
With more than 25 years of experience in the staffing industry, a passion for breaking hiring barriers for underemployed talent groups, and a track record of success with clients and job seekers, Keilon brings together teams, systems, and strategies to deliver impactful workforce solutions. His approach to leadership is simple: stay close to the people doing the work, challenge the assumptions that hold them back, and build partnerships that attract overlooked talent.
During his career at Kelly, Keilon has done exactly that. He helped develop and scaled the company’s Equity@Work initiative, which removes outdated hiring practices that disproportionately impact underrepresented job seekers; and he was in instrumental in launching Kelly 33, a program that connects companies with qualified candidates who were previously incarcerated; and he has led the automotive, energy and finance business at Kelly, where he was responsible for driving growth and profitability within these industries in the United States, Canada, and Puerto Rico.
Previously, Keilon has also served as vice president of operations at KellyOCG, the outsourcing and consulting business of Kelly, where he was responsible for operational delivery within the industrial and manufacturing industry. Prior to that he was an operations leader in the Strategic Accounts and Operations Group at Kelly.
Keilon is a Six Sigma Green Belt and holds a bachelor’s in psychology and human resources and an MBA from Ohio Dominican University. He serves on the advisory council for the Responsible Business Initiative for Justice (RBIJ) and was named to Staffing Industry Analysts’ List of DEI Influencers in 2021 and 2023. He lives in Columbus, Ohio with his wife and two sons.
Gabriel Aparicio
Country General Manager
Gabriel Aparicio is Country General Manager of Kelly Mexico. He holds a bachelor’s degree in Industrial Engineering with a focus on Organizational Systems and a Master of Business Administration, both from Universidad La Salle. He also completed the AD-2 Senior Management Program at IPADE Business School. He serves on the Board of Directors of the Asociación Mexicana de Empresas de Capital Humano (AMECH) and the Asociación Mexicana de la Industria de Tecnologías de la Información (AMITI). He has more than 30 years of experience developing and implementing solutions at both the global and national levels.
His understanding of talent management needs across Mexico’s key industries, combined with his perspective on the challenges companies face every day in the specialized talent supply chain, has led him to rethink existing approaches and develop strategic, tailored solutions for his business partners.
Prior to joining Kelly, he served as General Manager of UPS Mexico and led the Supply Chain Solutions function for UPS across Latin America.
Steve Duffy
Vice President, Operations and Data Analytics
Steve Duffy began his career with Kelly in 1999 in the Auburn Hills office of the Detroit Region, where he started as a recruiter focused on light industrial, office clerical, and customer service placements. After a year, he moved into an onsite management role with a small marketing firm. A year later, he took on the largest onsite in Detroit, a marketing distribution firm, where he spent three years. That experience taught him what it truly takes to succeed in staffing: relationships, trust, and accountability.
After five years in the field, Steve moved to Corporate, starting in our Government group and then joining the Implementation Team. He traveled the country launching accounts ranging from $1M to $10M. Over time, he served as a Service Manager, Account Manager, Team Lead and was given the opportunity to co-create a new department, eAccounts, which focused on growing Kelly’s staffing business within MSP programs. It was in this role that Steve developed a passion for data analysis, which has since become one of his most valuable skills. He knows what to look at, what to look for, and what to report – always looking for the story behind the #’s.
Today, Steve draws on his full range of operations and analytics experience as Vice President of Operations and Data Analytics. He is based in Michigan.
Nikki Greene
Vice President, Strategic Recruiting
Nikki Greene is a workforce and executive recruiting leader with more than 25 years of experience at Kelly. She has led recruiting organizations and regional operations, partnered with enterprise clients, and developed talent strategies that drive business results.
Nikki is passionate about building high-performing teams, developing future leaders, and creating outstanding client and talent experiences.
Bobbi Leighton
Vice President, Strategic Engagement Group
Bobbi Leighton is a distinguished workforce solutions executive with more than 25 years of experience advising leading global organizations on complex workforce strategies, operational transformation, and enterprise talent solutions. As Vice President of Kelly's Strategic Engagement Group, she provides executive leadership across many of the company's most significant client partnerships, helping organizations navigate evolving workforce demands, overcome critical business challenges, and develop innovative talent strategies that deliver lasting value.
Throughout her career, Bobbi has built a reputation for bringing strategic vision, industry expertise, and a relentless commitment to client success. Her experience spans multiple industries, with deep specialization in manufacturing, energy, oil and gas, and data infrastructure. She partners with senior executives to align workforce strategies with broader business objectives, delivering solutions that strengthen operational performance, improve workforce productivity, mitigate risk, and position organizations for long-term success.
Bobbi's extensive leadership experience includes overseeing complex North American operations for a major global petrochemical organization, serving as Vice President of Integrated Solutions Delivery for strategic energy accounts, and leading a portfolio of oil- and gas-focused Managed Service Provider (MSP) programs within KellyOCG. These roles provided her with a unique perspective on the complexities of managing large-scale workforce programs, optimizing supplier ecosystems, and delivering consistent, high-quality talent solutions across geographically dispersed operations.
She subsequently served as Vice President and Account Leader within Kelly's Office of the President Accounts, where she worked closely with some of Kelly's most strategic global clients to address emerging workforce challenges, identify opportunities for operational improvement, and design customized solutions aligned with their evolving business priorities. Her breadth of experience across workforce delivery, enterprise account leadership, and strategic consulting enables her to bring a comprehensive, solutions-oriented perspective to every client engagement.
A defining characteristic of Bobbi's leadership is her ability to transform traditional client relationships into enduring strategic partnerships. Known for her collaborative approach, candid counsel, and unwavering commitment to delivering on promises, she is a trusted advisor to executive stakeholders navigating increasingly complex talent and business environments. She believes the most impactful workforce strategies begin with a deep understanding of each client's business, followed by innovative thinking, disciplined execution, and a shared commitment to measurable outcomes.
Bobbi holds a bachelor's degree in Journalism from the University of Toledo and resides in the Dallas–Fort Worth area.
Sheila Martin
Vice President, Business Continuity and Strategy & Chief of Staff
Sheila Martin is a staffing executive with nearly 30 years of experience building, scaling, and evolving talent delivery operations across North America. She began her career as a recruiter and worked through every level of the staffing business from on-site operations to district and territory leadership — where she led the Science, Clinical, IT, and Engineering practices in her market — to enterprise strategic accounts before moving into executive roles focused on how the industry delivers talent at scale, where she led the business-side effort to develop and launch Kelly Now.
Today Sheila serves as VP of Business Continuity and Strategy & Chief of Staff for the P&I business unit at Kelly Services, where her work sits at the intersection of talent delivery, client experience, and the accelerating role of AI in how organizations find, engage, and retain workforce solutions. She has been instrumental in driving AI adoption into Kelly's commercial staffing model — not as a technology exercise, but as a client-centered imperative to deliver faster, smarter, and more precisely than the market expects.
Pam Sands
Sr. Principal and Strategist in the Chief Diversity Office
Pam Sands is Sr. Principal and Strategist in the Chief Diversity Office within Kelly®, a global leader in workforce management solutions. Pam oversees partnership strategy and solution design and execution. Previously, as Vice President of Supplier Strategy and Engagement, Pam led a global team of supplier management professionals responsible for defining, implementing, and managing the strategy and development of 5400 diverse and non-diverse suppliers and third-party, strategic partners across the globe. Respected as a credible voice in workforce solutions, Pam is grounded in industry acumen and executes through sound strategy development. She is an inspirational leader that motivates action with a well-articulated vision while helping others extend their thinking to drive material business advantage.
Pam holds a BA in Organizational Leadership from Trinity International University. She is a life-long learner, enhancing her experience in human capital management and strategic workforce solutions with continual research and training. She is a certified SWP (Strategic Workforce Planner), CWDP (Certified Workforce Development Professional), and SRM (Supplier Relationship Management) practitioner.
She is a passionate advocate for social impact, local and global workforce development and decent work strategies and has been recognized by Staffing Industry Analysts as a Global Power 150 Women in Staffing. She is an executive board member of the World Employment Confederation, Brussels, Belgium, is a mentor with Global Mentorship Initiative and serves on the Social Impact Council for the International Association of Outsourced Professionals (IAOP).