Impact & Insights

Article

12 min read | May 19, 2026

Need to Know Briefing | May 18, 2026: Inflation Just Erased Three Years of Wage Gains

Inflation hit 3.8% in April, wiping out wage gains for the first time in three years. Plus: AI tops employer policy concerns, tech layoffs surge 33%, and... Read More

19 min read | May 15, 2026

AI in HR: Practical Applications, Common Mistakes, and How to Get Started in 2026

Kelly's AI product manager breaks down where AI delivers results in HR, common adoption mistakes, governance frameworks, and how to get started. Read More

29 min read | May 15, 2026

The HR Compliance Checklist Every Employer Needs in 2026

This HR compliance checklist covers the 10 highest-risk areas for midsize and enterprise employers with specific steps to stay ahead of claims and... Read More

Article

25 min read | May 11, 2026

Need to Know Briefing | May 11: CEOs Are Splitting on What AI Means for Headcount

The U.S. economy added 115,000 jobs in April — but AI drove 26% of all layoffs for the second straight month, and new grads are facing a 5.6% unemployment... Read More

9 min read | May 7, 2026

Delivering on the demands of the patient support contact center

Kelly VP of Operations, Josh Gadberry discusses how pharmaceutical companies can close the contact center capacity gap driven by the growing demands of... Read More

13 min read | May 5, 2026

8 Vendor Management Best Practices for Your External Workforce Program

Managing multiple staffing vendors without a system invites cost surprises, compliance gaps, and missed performance. Here are eight practices that... Read More

12 min read | May 5, 2026

What Is a Vendor Management System and How Can It Improve Your Business?

A vendor management system gives organizations visibility, cost control, and compliance over their external workforce. Here's what a VMS does and how to... Read More

Article

14 min read | May 4, 2026

The AI Tax Is Real: How Token Costs Are Blowing Up Enterprise Budgets

AI tokens are the hidden cost engine behind every AI tool your organization uses. Here's how pricing works, what it's actually costing companies, and how... Read More

Article

27 min read | May 4, 2026

Need to Know Briefing | May 4: Your AI Tools Are Spending Money You Don't Know About

Americans' economic anxiety just hit a 70-year high — while jobless claims reached their lowest since 1969. Plus: 17,000 Spirit workers blindsided... Read More

14 min read | May 2, 2026

Best Interview Questions to Identify Top Talent

How to build interview questions from your role's success metrics, spot strong performers vs. strong interviewers, and avoid common hiring mistakes. Read More

Article

7 min read | May 1, 2026

May is Mental Health Awareness Month.

Kelly Pediatric Therapy helps schools promote mental health awareness with early intervention, educator training, and family engagement strategies. Learn... Read More

17 min read | April 24, 2026

I-9 Compliance: What's Changed and What Employers Need to Get Right

ICE audits are up. Here’s where employers go wrong on I-9 compliance and how to fix it before an inspector does. Read More

Article

24 min read | April 22, 2026

New Batch of College Graduates Faces an Increasingly Shaky Job Market

A generation of Americans was told a college degree was the surest path to the middle class. For the class of 2026, that promise is looking shakier than... Read More

Article

13 min read | April 21, 2026

Need to Know Briefing | April 21: The Job Search Recession Nobody's Talking About

The class of 2026 is entering the worst entry-level job market in years. Plus: temp hiring signals a rebound, and 48% of job seekers are applying to... Read More

14 min read | April 14, 2026

How Do Staffing Agencies Work? A Complete Guide

Learn how staffing agencies work, what engagement models exist, and how the industry has evolved from transactional vendor to workforce strategy partner. Read More

Article

33 min read | April 13, 2026

Need to Know Briefing | April 13: AI, Job Cuts, and a Frozen Fish Warehouse

Hiring stays sluggish, economists reverse on AI's job threat, and junior accountants are still counting fish. This week's workforce intelligence, all in... Read More

Article

28 min read | April 10, 2026

Need to Know Briefing | April 6, 2026: Jobs beat expectations. Hiring hit a 5-year low

Jobs beat forecasts. Hiring hit a 5-year low. AI tops layoff reasons for the first time. Get the full April 6 workforce intelligence briefing from Kelly. Read More

2 min read | April 2, 2026

Kelly BPO supports U.S. semiconductor manufacturing

Kelly provides long-term business process outsourcing support to help the world’s largest semiconductor chip manufacturer stay competitive and on track. Read Now

Article

15 min read | April 1, 2026

Strategy and Workforce Planning: How to Connect Hiring to Business Outcomes

How strategy and workforce planning should tie every hire to measurable business outcomes—revenue, cost, productivity, and risk. Read More

Article

28 min read | March 30, 2026

Need to Know Briefing | March 30, 2026: Worst grad job market since COVID

New grad unemployment hit 5.6% and 40% are underemployed. Plus: net-negative immigration for the first time in 50 years, only 22% of workers feel their... Read More

Article

24 min read | March 23, 2026

Need to Know Briefing | March 23, 2026: Zero Private-Sector Job Growth — And Workers Are Pushing Back

The Fed confirmed zero private-sector job growth. Strikes are flaring across four industries. Remote jobs are 4x harder to land. Here's your weekly... Read More

14 min read | March 20, 2026

Pay Transparency Laws: What Employers Need to Know in 2026

Pay transparency laws are expanding fast. Here's what multi-state employers need to know about compliance, remote work obligations, and internal equity in... Read More

Article

12 min read | March 18, 2026

AI Replacement Dysfunction | Need to Know Briefing Spotlight

71% of Americans fear AI will permanently displace workers. Researchers have a name for what that fear is doing to people—and a roadmap for what employers... Read More

25 min read | March 17, 2026

Behavioral Interview Questions That Reveal How Candidates Actually Perform

Achieve better hiring outcomes with this guide to behavioral interview questions, which are shown to be more predictive on-the-job performance. Read More

Article

22 min read | March 16, 2026

Need to Know Briefing | March 16: 90% of HR Leaders Regret Their AI Layoffs

White-collar jobs have contracted for 29 straight months, 90% of HR leaders regret AI-driven layoffs, and economists just upgraded the U.S. growth... Read More

Article

11 min read | March 13, 2026

Need to Know Briefing | March 9: February's Surprise Job Loss, Pay Misinformation, and AI Anxiety Has a New Name

The U.S. economy unexpectedly shed 92,000 jobs in February. Salary misinformation is reshaping pay expectations. And AI anxiety now has a clinical name.... Read More

2 min read | March 9, 2026

Kelly combines tech, recruiting expertise to staff Detroit sporting event for 700K attendees.

Kelly combines tech, recruiting expertise to staff Detroit sporting event for 700K attendees. Read Now

2 min read | March 9, 2026

Kelly provides trained, qualified talent to staff a Detroit sporting event for 150,000 attendees.

Kelly provides trained, qualified talent to staff a Detroit sporting event for 150,000 attendees. Read Now

Article

14 min read | March 2, 2026

Need to Know Briefing | March 2: The AI Layoff Wave, Anthropic Standoff, and DOJ's DEI Warning

Jack Dorsey warns most companies will follow Block's 40% AI layoff. The Anthropic-Pentagon standoff explained. The DOJ targets diversity tracking and... Read More

2 min read | February 25, 2026

Transforming the staffing and internal processes at a financial services powerhouse.

Transforming the staffing and internal processes at an American financial services company with 400+ branches across the U.S. Read Now

2 min read | February 25, 2026

Providing a top university with strategic, flexible staffing solutions to support 1,800+ employees.

Providing a nationally ranked, private university and center for global research in the southwestern U.S. with strategic, flexible staffing solutions to... Read Now

2 min read | February 25, 2026

Onboarding 955 new hires and boosting time-on-assignment by 166% to support new warehouse.

Onboarding 955 new hires and boosting time-on-assignment by 166% to support a large-scale manufacturer for cloud and AI data center hardware, launching a... Read Now

Article

8 min read | February 19, 2026

Need to Know Briefing | January 12, 2026: December Jobs Report, Remote Work Debate, AI Adoption Climbs

December jobs report shows just 50K new jobs as hiring slows. Plus: Would you take $120K remote or $240K in-office? And AI workplace adoption hits 45%. Read More

Article

7 min read | February 19, 2026

Workplace Beauty Standards Have Intensified | Need to Know Briefing Spotlight

53% of hiring managers admit physical features influence decisions. How accessible beauty tech, GLP-1 drugs, and AI headshots are reshaping professional... Read More

Article

14 min read | February 17, 2026

Need to Know Briefing | February 16

January added 130K jobs—nearly all in healthcare—while new BLS data reveals 898,000 fewer jobs were added in 2024–2025 than reported. Plus: EEOC targets... Read More

Article

12 min read | February 12, 2026

Need to Know Briefing | February 9: What January's Labor Data Means for Your 2026 Hiring Plan

U.S. payrolls added just 584K jobs in 2025—the smallest gain since 2010. Plus: H-1B rule changes force hiring strategy shifts and AI 'workslop' costs... Read More

18 min read | February 3, 2026

6 Workforce Solutions Strategies to Fuel Business Growth

Learn how to move from transactional staffing to strategic workforce solutions with 6 principles that drive productivity, retention, and growth. Read More

Article

15 min read | February 3, 2026

Consumer Confidence Collapses, Layoffs Return, Gen Z's AI Skepticism

Consumer confidence hits lowest point since 2014—below pandemic depths. Plus: Amazon, UPS, Citi announce major layoffs as long-term unemployment hits... Read More

Article

10 min read | February 2, 2026

How Rising Healthcare Costs Are Impacting Workers and Employers

Healthcare costs hit $5.3 trillion as 47% of Americans worry they can't afford care. 59% of employers plan benefit cuts in 2026 | Kelly Need to Know... Read More

6 min read | January 28, 2026

Retaining Talent in the Wind Industry

Drive wind industry growth by strengthening your workforce. Explore practical strategies to attract and keep top talent—read the article for insights. Read More

Article

8 min read | January 26, 2026

Winter Storm Employee Pay Rules: What Employers Need to Know

200 million Americans affected by January's massive winter storm–what employers need to know about pay rules, safety obligations, and keeping workers safe Read More

Article

17 min read | January 26, 2026

Need to Know Briefing | January 20, 2026: Hiring Slows, H-1B Changes, AI 'Workslop'

U.S. payrolls added just 584K jobs in 2025—the smallest gain since 2010. Plus: H-1B rule changes force hiring strategy shifts and AI 'workslop' costs... Read More

Article

11 min read | January 26, 2026

Recent College Graduates Are Struggling | Need to Know Spotlight

9.7% of recent grads are unemployed—higher than high school diploma holders. Grade inflation, AI applications, and student debt are reshaping entry-level... Read More

7 min read | November 24, 2025

Managing juvenile arthritis in children: effective treatments and support

Learn how therapy can help children manage juvenile arthritis through movement, strength, and daily support strategies from Kelly Pediatric Therapy. Read More

9 min read | November 17, 2025

Data Readiness for AI: Why Real-Time Beats Perfect

80% of CIOs spend 4x more on data prep than AI tools and wonder why projects stall. Kelly CIO reveals the data readiness for AI strategy that delivers... Read More

23 min read | November 17, 2025

Digital Transformation Strategy: A CIO's Guide to Lasting Change

CIO Sean Perry reveals why 70% of digital transformations fail and shares experience-first strategies for lasting change in talent acquisition technology. Read More

3 min read | October 31, 2025

Kelly delivers a BPO solution to facilitate travel to overseas HQ for training

A custom BPO solution from Kelly facilitates overseas training for a large semiconductor manufacturer. Read the case study to learn more. Read Now

13 min read | October 14, 2025

Hiring Veterans: The Hidden Talent Pool That's Ready to Lead

Learn how veterans elevate team performance and offer competitive advantage. Get proven strategies for recruiting, onboarding, and retaining military... Read More

17 min read | October 14, 2025

Future of Work Trends: Insights on AI, Skills Gaps, and Generational Change from Kelly's Re:work Report

Discover the top future of work trends for 2025—AI adoption, skills-based hiring, and generational workforce shifts—drawn from Kelly’s Re:work Report. Read More

16 min read | October 14, 2025

How to Implement AI in the Workplace: A Problem-First Framework

Learn how to implement AI in the workplace with a problem-first framework. Kelly's AI expert shares why 80% of companies struggle—and how to avoid it. Read More

21 min read | October 14, 2025

The End of 'Jobs' and the Rise of Work: Why Skills-Based Hiring is Changing How We Grow

Skills-based hiring expands talent pools 19x, cuts hiring time 50%, and boosts retention 89%. Implement this approach and access 70M overlooked workers. Read More

21 min read | October 14, 2025

Top 8 Hiring Challenges of 2026 (And How Your Organization Can Prepare)

Hiring in 2026 brings new challenges—from AI adoption to mass retirements and retention gaps. Discover 8 critical areas to prepare for and practical steps... Read More

2 min read | September 26, 2025

Improving turnover rates by 52% in one year for a leading technology distribution partner.

Improving turnover rates by 52% in one year for a leading technology distribution partner Read Now

14 min read | September 25, 2025

Internal Mobility: Your Next Great Hire is Already on Your Payroll

Internal mobility boosts retention 40% and cuts hiring costs. Learn how to spot and develop your next great hire—they're already on your team. Read More

10 min read | September 23, 2025

Choosing Enterprise Workforce Solutions: Find Partners, Not Just Vendors

Learn to identify true enterprise workforce solutions partners vs. vendors. Expert evaluation criteria and ROI insights from Keilon Ratliff of Kelly. Read More

2 min read | September 16, 2025

Transforming workforce stability for an aviation ground support equipment manufacturer.

Transforming workforce stability for an aviation ground support equipment manufacturer. Read Now

6 min read | September 8, 2025

Need to Know Briefing | September 8, 2025: Job Growth Stalls, AI Shakes Up Hiring

This week’s Need to Know Briefing: U.S. job growth stalls, job seekers outnumber openings, optimism hits record lows, and AI reshapes recruiting. Read More

2 min read | August 27, 2025

How BPO transformed logistics team to fulfill $3B in revenue for energy manufacturer

Kelly BPO transforms the logistics team for an energy manufacturing giant to fulfill $3B in revenue. Find out how, now. Read Now

12 min read | August 26, 2025

How Workplace Equity Drives Competitive Advantage

Explore how workplace equity strengthens communities, engages employees, and delivers real ROI for HR leaders and executives seeking a competitive edge. Read More

16 min read | August 25, 2025

Sustainability Attracts Talent: Why Values-Driven Companies Win at Hiring

Discover why values-driven companies outperform competitors in hiring Gen Z and Millennials who prioritize purpose over paychecks. Read More

11 min read | August 13, 2025

How to Upskill Your Employees and Prepare Your Business for the Future

Learn how to upskill employees by building on their strengths, leveraging AI, and fostering growth to prepare your business for the future. Read More

5 min read | July 31, 2025

The (Dis)Honest Job Search: A Visual Breakdown of What's Really Happening in Hiring

New survey of 2,000+ reveals phantom jobs, new AI rules, and the unspoken hiring dynamics between job seekers and hiring managers. Read More

11 min read | July 24, 2025

Cut Hiring Time in Half: Direct Sourcing Strategies That Work

Reduce hiring timelines from 42 days to just weeks with direct sourcing strategies. Build talent pipelines, eliminate bottlenecks, and secure talent... Read More

11 min read | July 23, 2025

What Most Companies Get Wrong About Hiring Independent Contractors

Hiring independent contractors gives you access to premium talent with specialized skills. From vetting to compliance, here's what I've learned leading IC... Read More

3 min read | July 22, 2025

How unit-based billing boosted operational efficiency & cost clarity

Discover how Kelly BPO delivered a unit-based billing model that optimized workforce management, delivered cost clarity, and increased operational... Read Now

7 min read | July 15, 2025

How Kelly BPO transformed reverse logistics to surpass 97% of KPIs

Discover how Kelly BPO transformed workforce engagement and operational efficiency in reverse logistics, surpassing 97% of KPIs while improving employee... Read Now

3 min read | July 15, 2025

How a BPO solution reduced turnover by 40% and boosted productivity for a global pharma company

Kelly’s BPO solution reduced turnover by 40%, increased task completion by 42%, and improved executive satisfaction by 23% for a global pharma company. Read Now

3 min read | July 15, 2025

How Kelly BPO Reduced Turnover and Boosted Productivity for a Fortune 100 Chemical Manufacturer

Kelly BPO delivers a custom workforce solution to reduce turnover and increase production for a US-based Fortune 100 chemical manufacturer. Read Now

9 min read | July 11, 2025

How to Design Employee Engagement Surveys That Spark Real Change

Learn how to design employee engagement surveys that boost retention and close the employee feedback loop through clear, actionable strategies. Read More

8 min read | July 11, 2025

How We Use Employee Engagement Data to Build Meaningful Work Connections

See how Kelly boosted retention through strategic engagement metrics and get actionable steps to keep your best talent. Read More

13 min read | July 10, 2025

Contact Center Optimization: Build Operations So Smooth, Your Customers Forget They Ever Had a Problem

Your goal in contact center optimization? Make the experience so smooth, it’s forgettable. Here's how to build effortless operations that drive loyalty. Read More

14 min read | June 26, 2025

The (Dis)honest Job Search: 2,000+ Voices Reveal What’s Really Happening in Hiring

New survey of 2,000+ reveals phantom jobs, new AI rules, and the unspoken hiring dynamics between job seekers and hiring managers. Read More

8 min read | June 20, 2025

Why Smart Businesses Choose Staffing Partners to Scale in Uncertain Times

Learn how staffing partnerships reduce risk, improve quality, and deliver better results than managing temp staffing or contractors individually. Read More

3 min read | May 23, 2025

Kelly BPO ensures timely tool install for semiconductor manufacturer

Kelly BPO delivered a custom solution to ensure timely tool installation for a semiconductor manufacturer. Read the case study, now. Read Now

10 min read | May 15, 2025

Act Like Owners: Developing Leadership Skills at Every Level

Cultivate leadership at every level by fostering ownership, initiative, and purpose within your organization to drive business success and employee... Read More

15 min read | May 15, 2025

Why Companies Face Hiring Struggles (And How to Fix Them)

Struggling to hire? Learn 8 practical ways to overcome hiring struggles, expand your talent pool, and find the right candidates—faster. Read More

6 min read | May 15, 2025

Beyond Outsourcing Basics: Choosing the Right BPO Partner for Growth

Business process outsourcing (BPO) is no longer just about cutting costs. Learn how the right partner can fuel long-term growth. Read More

12 min read | May 14, 2025

Temporary Talent: Your Untapped Resource for Business Flexibility

Find out how treating temporary staffing as a core part of your business strategy can drive profits and growth. Read More

9 min read | April 9, 2025

Unite Your Hybrid Teams with These Employee Engagement Activities

Employee engagement thrives when you design genuine work experiences that connect people, not just fill the calendar with superficial activities. Read More

8 min read | April 7, 2025

7 HR Compliance Best Practices to Strengthen Your Organization's Risk Management

Follow these HR compliance best practices from Kelly’s Chief Risk Officer to keep up with the highest areas of exposure in your organization. Read More

12 min read | April 7, 2025

Navigating Labor Law Updates: A Practical Guide for HR Professionals

Stay ahead of evolving labor laws with expert insights on compliance strategies, legislative monitoring, and risk mitigation. Learn how HR professionals... Read More

3 min read | April 7, 2025

Kelly BPO empowers foundry to handpick top performers to meet hiring goals

When a global semiconductor foundry faced challenges meeting hiring goals, Kelly delivered a strategic BPO solution allowing them to handpick top... Read Now

5 min read | April 1, 2025

AI Adoption Starts With Trust: Building Your Team's Confidence

How to build team confidence in AI adoption through three key mindset shifts: viewing AI as a colleague, embracing continuous learning, and enhancing... Read More

6 min read | March 20, 2025

The Role of Recruitment Process Automation in High-Volume Hiring

Recruitment process automation cuts hiring time, sources more candidates, and helps find qualified talent in today's tight labor market. Read More

8 min read | March 19, 2025

Hiring 2.0: How AI in Recruitment Powers a Smarter Talent Pipeline

AI in recruitment speeds up hiring, builds better candidate profiles, and frees up time for meaningful connections by handling repetitive tasks across the... Read More

2 min read | August 13, 2024

Semiconductor manufacturer achieves timely tool installation with BPO solution: skilled talent, on-site management

Kelly delivers a BPO solution providing skilled tech talent to ensure a timely and efficient tool installation for a semiconductor manufacturer. Read Now

2 min read | July 19, 2024

BPO model saved $6.5MM & reduced turnover for a semiconductor manufacturer

Discover how Kelly's BPO model delivered $6.5MM in cost savings, reduced turnover to less than 6%, and optimized workforce stability for a leading... Read Now

Article

4 min read | March 1, 2024

How classroom-level supports can provide therapy for children living in poverty

Some children in your classroom may live in poverty and require additional emotional support to thrive. Learn how to support them here! Read More

2 min read | October 17, 2023

Kelly reduced turnover by 12% for transportation and logistics company

Find out how Kelly helped a transportation company reduce turnover by 12% and improve its employer reputation to attract top talent. Read Now

2 min read | October 13, 2023

Kelly33 provides retailer top talent to keep production on track

Kelly33 helps a home goods distributor improve talent retention by 12%, streamline hiring, and boost production through increased pay rates and a revamped... Read Now

2 min read | September 14, 2023

Kelly saves leading auto company $8 million by outsourcing their fleet vehicle inspections

Kelly's BPO solution delivered cost savings and improved data visibility for one leading auto manufacturer. Here's how the client saved $8 million with... Read Now

4 min read | February 6, 2023

I-9 Compliance & You: What Companies Need to Know

Ensuring and documenting that workers are legally authorized to work in the U.S. is a secondary challenge that – despite steep penalties for... Read More

12 min read | January 30, 2023

EVP: Your talent attraction and retention secret weapon

As employers muscle for rank as the highest-paying company in town during an historically tight talent market, many will eventually max out on wage... Read More

Article

7 min read | November 9, 2022

Sign up for monthly email updates.