KellyOCG named a Leader in MSP, Services Procurement by Everest Group

    Business recognized for its wide range of consulting services and strong technology stack

    TROY, Mich. (Oct. 25, 2023) – Everest Group has recognized KellyOCG, the outsourcing and consulting group of Kelly (Nasdaq: KELYA, KELYB), as a Leader on its annual Contingent Workforce Management / Managed Service Provider PEAK Matrix®, as well as a Leader and a Star Performer on the 2023 Services Procurement PEAK Matrix®.

    “KellyOCG remains committed to fortifying our technological capabilities and expanding our services procurement portfolio, ensuring that we stay ahead of our clients’ evolving workforce demands,” KellyOCG President Tammy Browning said. “Our recognition as a Leader and a Star Performer by Everest Group not only solidifies our position in the marketplace, but also underscores our unwavering commitment to leadership and innovation in the industry.”

    The PEAK Matrix provides an objective, data-driven assessment of U.S. contingent workforce management providers based on their market impact, vision, and capability. Providers are assessed in seven categories: market adoption, portfolio mix, value delivered, scope of services, innovation and investments, delivery footprint, and vision and strategy. They are ranked as Leaders, Major Contenders, Aspirants, and Star Performers.

    Everest Group noted several areas of strength fundamental in KellyOCG’s recognition:

    • KellyOCG has a strong global presence and diversified portfolio that allow it to execute multi-country and complex contingent workforce management (CWM) and Managed Service Provider (MSP) deals.

    • It offers a wide range of consulting and advisory services around areas such as diversity, equity & inclusion (DEI), employer branding, workforce channel strategies, technology advisory and implementation, and workforce management.

    • KellyOCG is investing in a strong technology stack by combining proprietary and partner tools. Its approach to total talent management is underpinned by its proprietary Helix UX portal, which provides visibility, guides to the right talent channels, and acts as an overlay solution that can integrate with other technology platforms.

    • It continues to grow its services procurement offerings and build its capabilities across the value chain through investments in analytics and AI-enabled sourcing tools.

    “KellyOCG continues to drive value for its clients by building on its strong global presence and expertise in catering to diverse client needs across geographies, job categories, and industries,” Everest Group Vice President Krishna Charan said. “Its strategic investments in technology-backed offerings for advanced analytics and total talent, and high-demand areas such as direct sourcing and talent consulting, collectively underpin its positioning as a Leader on the Everest Group’s Contingent Workforce Management / Managed Service Provider PEAK Matrix® 2023.”

    “KellyOCG's services procurement portfolio sustained its growth momentum on the back of its consistent efforts to build capabilities across the entire value chain,” Charan added. “Its focus on enhancing value to clients by providing modularized and consultative offerings, along with augmenting its service delivery using technology-backed sourcing and analytics capabilities have all contributed to its positioning as a Leader and a Star Performer on Everest Group’s Services Procurement / SOW PEAK Matrix® 2023.”

    Earlier this year KellyOCG was also named a Major Contender and a Star Performer on Everest Group’s Global Recruitment Process Outsourcing (RPO) PEAK Matrix®. Everest Group called out KellyOCG's timely investments in improving its regional coverage, technology capabilities, and value-added strategic offerings to create a comprehensive RPO service offering for buyers.

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