Impact & Insights

Article

25 min read | May 11, 2026

Need to Know Briefing | May 11: CEOs Are Splitting on What AI Means for Headcount

The U.S. economy added 115,000 jobs in April — but AI drove 26% of all layoffs for the second straight month, and new grads are facing a 5.6% unemployment... Read More

9 min read | May 7, 2026

Delivering on the demands of the patient support contact center

Kelly VP of Operations, Josh Gadberry discusses how pharmaceutical companies can close the contact center capacity gap driven by the growing demands of... Read More

13 min read | May 5, 2026

8 Vendor Management Best Practices for Your External Workforce Program

Managing multiple staffing vendors without a system invites cost surprises, compliance gaps, and missed performance. Here are eight practices that... Read More

12 min read | May 5, 2026

What Is a Vendor Management System and How Can It Improve Your Business?

A vendor management system gives organizations visibility, cost control, and compliance over their external workforce. Here's what a VMS does and how to... Read More

Article

14 min read | May 4, 2026

The AI Tax Is Real: How Token Costs Are Blowing Up Enterprise Budgets

AI tokens are the hidden cost engine behind every AI tool your organization uses. Here's how pricing works, what it's actually costing companies, and how... Read More

Article

27 min read | May 4, 2026

Need to Know Briefing | May 4: Your AI Tools Are Spending Money You Don't Know About

Americans' economic anxiety just hit a 70-year high — while jobless claims reached their lowest since 1969. Plus: 17,000 Spirit workers blindsided... Read More

14 min read | May 2, 2026

Best Interview Questions to Identify Top Talent

How to build interview questions from your role's success metrics, spot strong performers vs. strong interviewers, and avoid common hiring mistakes. Read More

Article

7 min read | May 1, 2026

May is Mental Health Awareness Month.

Kelly Pediatric Therapy helps schools promote mental health awareness with early intervention, educator training, and family engagement strategies. Learn... Read More

17 min read | April 24, 2026

I-9 Compliance: What's Changed and What Employers Need to Get Right

ICE audits are up. Here’s where employers go wrong on I-9 compliance and how to fix it before an inspector does. Read More

Article

24 min read | April 22, 2026

New Batch of College Graduates Faces an Increasingly Shaky Job Market

A generation of Americans was told a college degree was the surest path to the middle class. For the class of 2026, that promise is looking shakier than... Read More

Article

13 min read | April 21, 2026

Need to Know Briefing | April 21: The Job Search Recession Nobody's Talking About

The class of 2026 is entering the worst entry-level job market in years. Plus: temp hiring signals a rebound, and 48% of job seekers are applying to... Read More

14 min read | April 14, 2026

How Do Staffing Agencies Work? A Complete Guide

Learn how staffing agencies work, what engagement models exist, and how the industry has evolved from transactional vendor to workforce strategy partner. Read More

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