Corporate sustainability

Key milestones

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Our people

  • We received a top score on the Human Rights Corporate Equality Index 2022 for the fifth consecutive year.
  • Published global Human Rights policy emphasizing our commitment to ethical business practices.
  • Provided Kelly talent with opportunities for upskill training and certifications through our Kelly Certification Institute Program.
  • Introduced the Automation Enablement Center (AEC) Learning and Certification program for Kelly internal employees, focused on promoting the use of accessible no/low code platforms.

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DEI and supplier engagement

  • Launched Kelly 33 Second Chances Program, an Equity@Work initiative that provides a second chance for talent with a non-violent/non-relevant criminal history to play a contributing role in the workplace.
  • Implemented a new, more robust Supplier Code of Conduct, aligned with international frameworks and standards.
  • Engaged a group of ten global suppliers in a pilot project to align business and operational practices to sustainability standards in accordance with the RBA.
  • Our Diverse Global Supplier Network connected approximately 441 certified small and diverse suppliers to our Kelly network in 2021.

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Social investment and community engagement

  • Exceeded our annual goal of 4,000 volunteer hours with more than 900 employees contributing over 6,900 hours towards social impact initiatives.
  • Employees contributed over $98,400 USD towards charitable organizations, including $31,000 USD towards our Kelly Relief Fund.
  • Kelly donated over $112,000 USD towards social investment programs.
  • Our Kelly Relief Fund provided grants totaling over $14,000 USD to 18 employees affected by natural or human-made disasters.

Employees and people

Our responsibility hinges on providing inclusive, fair business practices and working conditions that promote labor and safety compliance, adherence to international laws and standards, and ensuring human rights for all our employees in the global workforce across our supply chain. We are committed to providing the best talent to our customers and business partners and fostering a strong foundation that creates opportunities for a successful career path, enabling better livelihoods for families and changing many lives for the better.


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Human rights policy

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Global total

Total global full-time employees in 2021: 7,295

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Employees by region

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U.S. total

Total U.S. full-time employees (including employees in Puerto Rico) in 2021: 4,299

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Supply chain and customer relations

Our suppliers and partners are an integral part of our purchasing and partnering decisions. We place the same high level of excellence and accountability on our suppliers, to which we hold ourselves, and we expect all of us to conduct business following the highest values of legal, social, safety, ethical and environmental responsibility.

Based on our ongoing evolution towards Responsible Supplier Management, we expanded our Supplier Code of Conduct in 2021 to further align with our own internal Code of Business Conduct and Ethics, industry requirements, and ESG standards.

KellyOCG Website

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Kelly believes that it takes all of us working together to truly make an impact in the communities where we live and work. Our social investment programs are focused on empowering our employees to be change-makers through volunteerism and contributing to communities in need. Kelly's commitment to our communities includes providing financial assistance to national and local organizations that increase talent development and work opportunities for underserved communities.

Kelly Engage

We empower our employees to dedicate their time and talent to volunteering and contributing to community efforts through our Kelly Engage employee volunteer program. Encouraging participation, Kelly provides eight paid hours per year to contribute to community outreach initiatives focusing on:

  • Diversity and inclusion
  • Talent, skills, and training for labor
  • Vulnerable communities and workforce reinsertion

COVID-19 response

Since the beginning of the pandemic, the health and safety of our employees, their families, and our customer's workforce have been a priority. We continue our diligence to guidelines, adopt best practices that mitigate the risk of transmission of the virus and provide resources and training to balance work and life during these unprecedented times.

In 2021, we adjusted our benefit packages to offer special medical plans and benefits, waiving the financial costs of treatment and telemedicine services, as well as providing free testing, vaccination information, and facilitating access to prescription medications. Additionally, the Kelly Learning Center (KLC) provided training on topics such as stress management, anxiety, mental health, and remote work readiness.

During this experience, we have also identified opportunities to support the needs of our future talent. In 2021 we launched Tutoring Solutions to support students and teachers in addressing learning challenges. We continue to transition through these times, learning and identifying opportunities that allow us to be resilient in delivering our promise to find the best talent and connect them to meaningful work opportunities.