Business Continuity

As a global corporation supporting offices, employees, and customers all over the world, we recognize that unplanned business disruptions resulting from power outages, fires, pandemic events, and other natural and man-made disasters can and do occur. Being prepared to respond to such events quickly and effectively is critical to the health and safety of our employees, the interests of our shareholders and customers, as well as the essential viability of our Company.

All-Hazards planning

Kelly Services employs a proactive, all-hazards approach to preparing for business disruptions. This multi-pronged and flexible strategy allows for a customized response that addresses the severity and scope of the threat, specific to the location.

Kelly’s crisis response capabilities

Kelly’s ability to develop and effectively utilize a variety of scalable solution strategies enables us to continue critical business functions after experiencing virtually any type of disruption. The ultimate success of our strategy is based on the following basic components: 

• Global Incident Monitoring – Kelly invests in state-of-the-art technology solutions that enable us to globally track and monitor crisis events that may affect our employees and assets. Having first-hand knowledge of the proximity to a crisis event allows us to respond in an efficient and effective manner.
• Communications – We use a variety of methods to maintain communications with employees, customers, and vendors/suppliers before, during, and after a crisis event.
• Emergency Management Team – A team of decision-making representatives from the business and service sectors who make strategic decisions in response to critical events that affect our employees and facilities.
• Continuity of Operations – Based on the depth and breadth of our branch network as well as a single front-office database, Kelly has the ability to replicate business operations to alternative sites in the event that one becomes inoperable.
• Emergency Operations Center – Located near our corporate headquarters, this dedicated facility is available 24/7 to support our field operations, customers, and employees in the wake of a crisis event.

Kelly's business continuity in action

Kelly's business continuity program has proven itself numerous times in real-world tests. Examples include:

• Y2K mitigation and contingency planning
• 2005 Hurricane Katrina
• 2008 Corporate power outage
• 2009 typhoons in the Philippines
  
  

Prepare, plan, and partner with the best

Preparations, including workforce contingency planning, are critical to ensuring your business continues to run smoothly in the wake of expected and unexpected business interruptions. As a world-leading workforce solutions company and the most trusted name in staffing, Kelly is well-prepared to be your contingent workforce partner.