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  • Teresa S. Carroll

    General Manager, Global Talent Solutions

     Carroll-Teresa170

    Teresa Carroll is senior vice president and general manager of Global Talent Solutions for Kelly Services®, a global leader in providing workforce solutions.

    Ms. Carroll reports to George Corona, executive vice president and chief operating officer. In her role, she manages Kelly Outsourcing and Consulting Group (KellyOCG®) in addition to overseeing Kelly’s global sales function and the Company’s centralized delivery team. During her 20 year tenure with Kelly®, Ms. Carroll’s experience has encompassed business development, operations management, service excellence, marketing and solutions design. Previously, she was senior vice president, Centers of Excellence (CoE) and general manager, Kelly Outsourcing and Consulting Group (KellyOCG). She directed product and solution strategy and managed the professional, technical, and outsourcing and consulting practices within the CoE across the Americas, EMEA and APAC regions. Ms. Carroll was instrumental in the creation and implementation of a seamless and integrated approach to talent supply chain management to Kelly clients throughout the world.

    Under Ms. Carroll’s leadership, KellyOCG, was named to the Global Outsourcing 100 Services Providers List by the International Association of Outsourcing Professionals (IAOP), in the Leaders category, for four consecutive years, 2012, 2013, 2014 and 2015. In 2010, she was named to the “Women Worth Watching” List by Profiles in Diversity Magazine and was recognized as a “Pro to Know” by Supply & Demand Chain Executive Magazine in 2012. Staffing Industry Analysts named Ms. Carroll to its annual Staffing 100 list in 2014 and to its inaugural Global Power 100 – Women in Staffing list in 2015. She is a notable speaker in the areas of service excellence and talent supply chain management.

    Ms. Carroll has also been instrumental in supporting the rise of women colleagues at Kelly as a founding member of the Company’s internal business resource group, Leadership in Action (LIA). The group is dedicated to helping prepare and develop current and future leaders in the global marketplace.

    Prior to joining Kelly, Ms. Carroll was employed by General Motors Corporation as a resident/industrial engineer. She holds a master’s degree in business administration from the University of Michigan, and a bachelor’s of science degree in industrial engineering from the GMI Engineering and Management Institute (now Kettering University) in Michigan. She is a member of the Beta Gamma Sigma Business Honor Society and the Society of Women Engineers. In addition, she serves on the advisory council of the Workable Futures Initiative at the Institute for the Future, an independent, non-profit research organization based in Palo Alto, California.


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